True Paper Clip - True Paper Clip Bracelet - Your Talisman of Timeless Light

Enjoy Complimentary Delivery on Us

At Vennassa, each piece is meticulously prepared to ensure the highest quality.

• Shipping Threshold: Free standard shipping on all HK orders over HK$800.
• Dispatch Time: As we maintain a lean inventory to ensure freshness and quality, please allow 7-14 business days for your order to be crafted and dispatched.
• Delivery: Once shipped, delivery typically takes 2-3 business days via SF Express.
• Tracking: You will receive a tracking number the moment your package leaves our studio.

Our Quality Promise: 1-Year Craftsmanship Warranty

We take immense pride in our industry-leading 3.0 - 5.0μm Ultra-Thick Gold Vermeil plating. We stand behind our quality with a 1-year limited warranty from the date of purchase.

• What's Covered: Manufacturing defects, functional failures (such as broken clasps), and abnormal plating degradation under proper care.
• What's Not Covered: Lost items, accidental breakage due to mishandling, and normal wear and tear.

To maintain your warranty, please follow the care instructions provided with your jewelry.

7-Day Hassle-Free Exchange Policy

Want a different size or style? No problem. We offer a one-time exchange within 7 days of receiving your order.

• Condition: Items must be in their original, unworn condition with all Vennassa packaging and tags intact.
• Process: Simply contact our customer service team to initiate the exchange. Please note that return shipping costs for exchanges are the responsibility of the customer.
• Exclusions: For hygiene reasons, earrings are not eligible for exchange unless defective.

Unbox the Extraordinary

Every Vennassa piece arrives ready for gifting—whether it's for a loved one or a treat for yourself.

• Signature Gift Box: Your jewelry is housed in our premium, eco-friendly protective box.
• Suede Pouch: Includes a soft, travel-friendly pouch for long-term storage.
• Polishing Cloth: A complimentary professional jewelry cleaning cloth to keep your pieces radiant.
• Care Card: Detailed instructions to ensure your 3-5μm Gold Vermeil jewelry lasts for years to come.

Your Order Timeline

Every Vennassa piece is thoughtfully made to order to ensure exceptional quality and freshness.

• Crafting & Dispatch: Please allow 7-14 business days for your order to be crafted and dispatched from our studio.
• Delivery: Once shipped, delivery typically takes 2-3 business days via SF Express within Hong Kong.
• Tracking: You will receive a tracking number the moment your package leaves our studio.