Privacy Policy

Vennassa ("we," "our," or "us") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy outlines how your personal information is collected, used, and protected when you visit or make a purchase from www.vennassa.com.

Section 1 - Information Collection & Consent

  • When you purchase something from our boutique, as part of the buying and selling process, we collect the necessary personal details you provide, such as your name, shipping address, billing address, and email address.
  • When you browse our store, we also automatically receive your computer's internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system.
  • When you provide personal information to complete a transaction, verify your credit card, place an order, or arrange for a delivery, we imply that you consent to our collecting it and using it for that specific reason only.

Section 2 - Shopify Hosting & Security

  • Our online boutique is hosted on Shopify Inc. They provide us with the secure e-commerce platform that allows us to present and deliver our fine jewelry to you.
  • Your data is stored through Shopify’s secure data storage, databases, and the general Shopify application behind a robust firewall.
  • If you choose a direct payment gateway to complete your purchase, Shopify encrypts your credit card data through the Payment Card Industry Data Security Standard (PCI-DSS). All direct payment gateways adhere to the standards managed by the PCI Security Standards Council, a joint effort of brands like Visa, MasterCard, and American Express.

Section 3 - Data Protection

  • To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
  • Personal details are encrypted using Secure Sockets Layer technology (SSL) and stored with advanced encryption.

Section 4 - Contact Inquiries

If you would like to access, correct, amend, or delete any personal information we have about you, or if you have any privacy-related questions, please contact our team directly at info@vennassa.com or via WhatsApp at +852 5389 3128.